The most offensive word in the English language, part 2

I was at an internet discussion board the other day when I noticed that somebody had an attitude problem.  He seemed determined to argue, and I realized that he was overusing one particular word, and that was what made his posts so offensive.  In fact, about one out of six words was the word in question.  I'll bet you think you know what this word is, but you're probably wrong.  In fact, it's a word I used three times in the last sentence, and I may have already offended you by using it.  It was in that sentence, too.  Did you find it?  There. I did it again.

Any competent marriage counselor or expert on How To Be A More Effective Parent or teacher will tell you (I've got to stop doing that!) that one can avoid conflict and increase cooperation by making "I statements" and not "YOU statements" in sensitive conversations.  See http://www.fabermazlish.com/.  When people throw you around too much, especially at the beginning of a sentence, as in "You always..." and "You never..." and "You think..." and "You just want to..." and "You're trying to..." instead of speaking about what they know, others will see themselves as being accused or attacked, and they'll get defensive or angry at you.  

Since we as parents set an example for our children and model the habits they'll learn as they grow up,  it's not a bad idea to break the "YOU! YOU! YOU!" habit, if we have it, as soon as possible.  Not only can it keep our children out of unpleasant confrontations with strangers, but it can help them learn to communicate in personal situations with friends and family in a mature and constructive manner, especially in handling sensitive issues.  A useful template for a talking about a problem, instead of provoking other people's anger, is 

"I feel [name of emotion] when [describe situation] and I would like [specify the change you'd like to see]."    

Children who learn such communication skills from their parents are more likely to use them with other people, including their parents, and avoid offending those people, especially their parents.